Chimplab (“Chimplab”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, store, and disclose information when you visit https://chimplab.in/, contact us, use our services, submit an enquiry, or otherwise interact with us.
1. Information We May Collect
Depending on how you interact with Chimplab, we may collect information such as:
Personal and Contact Information
- Name
- Email address
- Telephone or mobile number
- Company or organization name
- Job title or business information
- Postal or business address
- Information included in enquiries or communications
Project Information
When you engage us for services, we may collect information required to understand and deliver your project, such as:
- Business requirements
- Website information
- Marketing objectives
- Brand information
- Product or service information
- Content and media supplied by you
- Login or access information where necessary for authorized project work
Transaction Information
We may maintain records relating to:
- Quotations
- Invoices
- Payments
- Services purchased
- Project history
- Refunds or adjustments, where applicable
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate location derived from technical information
- Date and time of access
- Website interaction and diagnostic information
2. How We Use Information
We may use collected information to:
- Respond to enquiries.
- Provide quotations and proposals.
- Deliver our services.
- Manage client relationships.
- Communicate about projects and services.
- Process invoices and payments.
- Provide customer support.
- Improve our website and services.
- Understand website usage and performance.
- Maintain security.
- Prevent fraud, abuse, and unauthorized activity.
- Comply with applicable legal obligations.
- Enforce agreements and protect our legal rights.
3. Marketing Communications
Where permitted by applicable law and where appropriate, we may use contact information to send information about our services, updates, offers, or other business communications.
You may request that we stop sending non-essential marketing communications by contacting us or using an available unsubscribe mechanism.
4. Cookies
Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, improve performance, and support security.
Cookies may be placed by Chimplab or by third-party services used on our website.
You can control or disable cookies through your browser settings. Certain website functionality may be affected if cookies are disabled.
5. Analytics and Third-Party Tools
We may use third-party analytics, advertising, communication, hosting, security, payment, or other technology services.
These providers may process information according to their own privacy policies and applicable contractual arrangements.
Where relevant, information may be processed by service providers located outside India.
6. Sharing of Information
We may share information with trusted service providers where reasonably necessary to operate our business and provide services.
These may include:
- Hosting providers
- Website and software service providers
- Payment processors
- Analytics providers
- Advertising platforms
- Email and communication providers
- Professional advisers
- Technology vendors
- Government authorities or law-enforcement agencies where required by law
We do not intend to sell personal information to third parties for their independent commercial purposes.
7. Client and Project Data
Where we process information on behalf of a client as part of a project, the client may remain responsible for determining the purpose and lawful basis for processing that information.
Clients should ensure that any personal information provided to Chimplab for project purposes has been collected and shared lawfully and that appropriate notices and permissions have been provided where required.
8. Data Security
We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no website, server, network, or electronic transmission can be guaranteed to be completely secure.
9. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.
The appropriate retention period may differ depending on the nature of the information.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, which may include:
- Requesting access to personal information held about you.
- Requesting correction of inaccurate information.
- Requesting deletion where legally applicable.
- Requesting restriction of certain processing.
- Withdrawing consent where processing is based on consent.
- Objecting to certain processing.
- Raising a complaint regarding the handling of your information.
To exercise an applicable right, please contact us using the details below.
11. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties.
We do not control the privacy practices or content of those third parties. You should review their privacy policies before providing them with personal information.
12. Children’s Privacy
Our services are primarily intended for businesses, professionals, and other users capable of entering into contractual arrangements.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
13. International Data Transfers
Some service providers we use may operate or process information outside India.
Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable law and appropriate contractual or organizational safeguards.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.
Any revised policy will be published on this page with an updated “Last Updated” date.
15. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:
Chimplab
414A, Akshar Arcade, Opp. Memnagar Fire Station,
Navrangpura, Ahmedabad, Gujarat, India
Email: hello@chimplab.in
Phone: +91 94845 04063